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Alternative Community Response

Alternative Community Response is a burgeoning effort to create a new emergency model to respond to low-level community crises instead of law enforcement. USC has been involved in this work since 2018 in Oakland, CA. USC assists jurisdictions and community groups at all stages of program development. The model that USC advocates uses well-trained community members with strong ties and lived experiences to de-escalate, mediate, counsel, refer to services, and offer resources and transportation in a voluntary and supportive interaction. Each community has to develop a program based on their unique needs, current systems, and resources. USC assists with community participatory research, community education and outreach, landscape analysis, model development, RFP/Q development and publicity, recruitment, training, implementation, protocols, and evaluation.

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